Wednesday, 3 December 2014

RANT #6 - It's time for another one

I'm in dire need of letting off some steam, so here goes it.

BELL

Where do even begin? We switched to you a few years back now, and up until about 5 months ago, you were pretty decent. Now, with your new system, all we have been doing is speaking with customer service EVERY month just so you can fix something or the other. Like what's going on? Are you having problems? If so, please let me know so I can brace myself for when you meltdown. Or is it the fact that you just cannot perform properly under all the pressure? Whatever it is, please fix yourself. Because if we have to deal with another problem now, I give you my word when I say, you will be losing a customer. Cancelling a customer's account, overcharging them, internet troubles every other week, TV troubles every other week... Seriously the list just goes on. I am a frustrated human being who needs to be consoled. Fixing yourself will console me. Not having problems with you anymore will console me.

WIND

Oh goodness, you my enemy, you have to sit down for this one. I come to you thinking you are the best deal amongst every offer out there. And, money wise, you definitely are. But your service, my goodness, your service sucks. You tell me I have unlimited data, yet it doesn't work half the time. You tell me I have nation-wide service, yet it hardly works in my own city. Funny story actually. One day, I was about two feet away from your store and I had no signal. Are you kidding me? I am standing right by your store and I don't have signal? Now that's gotta be a prank of some sort? Definitely.. because the service cannot be THAT SHIT! Oh but it can. As soon as I go 20 mins away from where I live, you tell me that I am "Roaming"... What? So basically, I only have signal and service when I am at home? Oh yeah, that's wonderful, because I so desperately need my phone when I am in the comfort of my home. To add to that, I will be in one building and have perfectly good signal, but as soon as I step into a nearby building, it's gone. Or the best one yet.. when it tells me I have full bars but WON'T LET ME SEND MESSAGES OR CALL OUT! Why? Why? WHY?!?!

PERSONAL SPACE

Have you ever been in line at a store and have a person behind you invade your personal (invisible) bubble? Some people don't know this concept I guess because they stand so close to you that you could hear their breathing. BACK OFF! Please! I don't know you well enough for you to be "all up in my grill like that!" And even if I did know you, personal space is personal space. Stop invading my bubble just because you don't have one! Ughhh, people sometimes...

PUBLIC TRANSIT - BUS 

I'm pretty sure I have already expressed my dislike for this, but it continues to occur and continues to make my blood boil.
I actually like taking buses, not going to lie. I mean, if I can rather drive or get a ride, taking the bus just seems pointless. But when I have to, I will. I don't have a problem with it. Now, on a regular day, I plan my trip so that I arrive about 10 minutes before ( I know I know, bad idea, but I do it anyway). I like to get to the stop a few minutes, just in case.
So here I am, walking to the stop 5 minutes before the bus' arrival time. 5 minutes goes by. The bus hasn't arrived. I think, "Okay, maybe it's just a couple minutes late. Whatever, no big deal." I see this girl walk passed me, and all she said to me was "The bus left." She had been waiting at the stop before mine, and I guess she saw it drive by before she reached the stop. You don't understand the anger I felt towards that bus/bus driver. You're gonna tell me that even if I check the schedule and be at the stop 5 minutes before arrival time, I STILL WON'T GET THE BUS?! You've got to be kidding me. Why have a scheduled time then? I understand if you are late, because you still show up. The schedules are made so its an approximate time, taking into consideration no traffic or a lot of traffic. I know that, but c'mon! Am I supposed to be waiting at that stop for 10 minutes so that I don't miss it? That's just ridiculous! I also ended up missing my connecting bus, which made me late for my class. And I hate walking into class late. All those eyes on you. No. Just no.

CASHIER AT T.H. 

My friend ordered the Dark Candy Cane Hot Chocolate (which is delicious by the way!). which tasted like coffee, and was in fact coffee. The lady had put coffee topped with whipped cream and candy cane bits on top. So as she walked by, I said "Excuse me?" I got no answer, so I said it again, a bit louder this time. I'm 98% sure she heard me because one, I don't have a soft voice, and two she wasn't far away from me. Since I was being ignored, when the lady who served me (let's call her lady B) comes back with my order, I  tell her the problem. She turns to the other one and tells it to her. Without directly saying it to us, the lady says rudely, "It's hot chocolate" (meaning it's not coffee, like we claimed). So I replied with, "It tastes like coffee." To which, again indirectly and more rudely, she replied with the same thing. [To back track a little, I was functioning on about 4 hours of sleep so I was not a happy camper at this point] I got so annoyed that she thought we were lying about it, and not even willing to pour it out to see that it was, indeed, coffee (since hot chocolate is much darker). I wanted to tell her, well taste it and tell me what you think because it definitely isn't hot chocolate you dips*** but I didn't because I could never do that. But I did say, "Well, it doesn't taste like hot chocolate!" in such a annoyed and frustrated voice that I shocked myself (haha). Like why argue with us when we are telling you it isn't what we ordered. Why would anyone lie about that? I mean, a hot chocolate is more expensive than a coffee, so it's not about the money.

I understand that it was a busy time at the moment. And having just three of you working drive-thru, cash, and making the food must have been a little overwhelming. But I also know that in those rushed moments, you can make a mistake. And mistakes are completely fine and human. But when you do not own up to those mistakes, or you argue with me and tell me that I am wrong, well lady, I have to be a prick about it. I am not capable of being a complete ass to anyone, but at that moment, if you had tested me even the slightest bit more, I would have gone crazy on you. Caroline plus limited sleep equals a person even I don't recognize.

MY BRAIN, MY HEART

In the words of Nickelback:

Are you waiting on a lightening strike
Are you waiting for the perfect night
Are you waiting 'til the time is right?
Are you waiting for the right excuse?
Are you waiting for a sign to choose?
While you're waiting it's the time you lose
Don't you wanna spread your wings and fly?
Don't you really wanna live your life?
Don't you wanna love before you die?
What are you waiting for?

Do not mope around because you decided to take your time. Do not mope because you thought you had more time than you did. You lost the opportunity not because it was taken from you, but because you didn't take it yourself. An opportunity is not a right; it's not meant to stick around and wait for you to be ready. An opportunity is a privilege and just as it is given to you, it can sure as heck be taken from you. Remember that for next time. Be prepared to seize the moment, because you never know what will happen tomorrow. "Why tomorrow, when there is today." 

"You're gone and I gotta stay high all the time to keep you off my mind"